SToC Analysis

Procedural drift; A cultural problem before it’s an accident

Added: 28 Apr 2026 · Incident: 22 May 2020 · Safety-critical systems

Pakistan International Airlines accident (2020) is uncomfortable precisely because the core barriers are well-known:
stable approach discipline
configuration verification, and
“no-fault” go-around culture.

The investigation record describes a sequence involving runway contact gear up, subsequent damage, and a failed recovery.

Through an SToC lens:

Safety: Approach/landing safety gates failed to hold.

Technology: Aircraft state and simple physics became unforgiving once procedural barriers failed.

Organisation: This is where assurance matters. Training, checking, and monitoring prevent drift becoming normal.

Culture: Press-on-itis creating bias and normalisation of deviance become the silent precursors to headline events.

Question: If you looked honestly at your own operation, where does drift show up first—standards, supervision, or culture?

#AviationSafety #SafetyManagement #JustCulture #OperationalDiscipline #HumanPerformance


SToC Resilience Deficit Radar

Code: Urgent Intervention High Priority Moderate Stronger Resilience

RADAR Scores

Safety: 0

The core approach and landing safety barriers failed. Stable approach criteria, configuration discipline, go-around decision-making, and landing safety gates did not hold at the critical point.

Technology: 2

The aircraft itself was not the initiating problem, but once the aircraft contacted the runway gear-up, the technological system became unforgiving. Damage to engines and systems reduced recovery margins sharply.

Culture: 1

This is a major contributory area. Press-on-itis, reluctance to discontinue an unstable approach, cockpit authority dynamics, and normalisation of deviance appear central to the accident pathway.

Technology rate of change +RC: 2

Not primarily a technology-change accident. The issue was less about rapid technological novelty and more about failure to respect existing safety procedures and aircraft limits.

Regulator rate of change +RRC: 1

Regulatory assurance appears weak if unstable approach discipline, crew checking standards, and organisational safety culture were not being effectively detected and corrected before the accident.

Corrective Actions

Safety

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Technology

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Culture

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Technology rate of change +RC

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Regulator rate of change +RRC

Safety Corrective actions

Culture Manual skill Mode awareness Safety